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SAFETY INFORMATION

Underworld Laser Menai is committed to making laser tag as inclusive as possible, ensuring that players of different abilities can join in the fun. The venue has been designed with accessibility in mind, and staff are always ready to assist where needed. Many players with mobility challenges, including those who use wheelchairs, are able to participate in the games, as the arena layout provides enough space to move safely.

The equipment itself is relatively lightweight, and staff are happy to help fit and adjust the vests so they sit comfortably. Since laser tag is a non-contact sport that relies on infrared technology, it can be adapted to suit different needs without compromising the experience. Players are not required to run or move quickly; many choose to play at their own pace, using strategy and positioning rather than speed.

For groups or birthday parties that include children with disabilities, parents can contact the Underworld Laser team in advance to discuss specific requirements. Staff are friendly, understanding, and experienced in supporting players with different needs, ensuring that everyone feels included. Safety is always prioritised, and trained supervisors are present throughout each game to assist if needed.

By offering flexible support and an inclusive environment, Underworld Laser Menai ensures that laser tag is accessible to a wide range of players. This makes it an excellent choice for birthday parties, where kids of all abilities can share in the excitement and teamwork of the game.

At Underworld Laser Menai, the recommended minimum age for laser tag is 6 years old. This is mainly because the laser tag equipment, while lightweight, can feel a little heavy for very young children. The arena is also designed with dark lighting effects, glowing walls, and special effects like fog machines and music, which might be overwhelming for smaller kids. By age six, most children are big enough to wear the gear comfortably and confident enough to navigate the arena with ease.

That said, age is only a guideline. If your child is slightly younger but confident, they may still be able to play. The Underworld Laser team always does their best to accommodate families, and staff are on hand to supervise games, ensuring all players feel comfortable and safe.

Parents often find laser tag to be a great birthday option at this age because it helps kids develop teamwork skills, strategic thinking, and confidence, all while having fun. Importantly, laser tag is completely non-contact and uses harmless infrared technology, so there’s no risk of injury. If you’re unsure whether your child is ready, the team is happy to answer any questions and help you decide.

So, while 6 years is the guideline, Underworld Laser Menai is welcoming and flexible, ensuring kids of all abilities and experience levels can enjoy the fun of a birthday celebration in the arena.

Underworld Laser has a minimum age of 6 years old. (Children 6 years old can play if accompanied by an adult).There is no maximum age to play the game – even grandparents can have a go.
Underworld Laser can be played at your own pace but it is a quick game and your team can dictate the rate of the game.There is no reason to be rushing around the areas (in fact, we don’t allow you to run). As long as you are comfortable with exercising for 15 minutes and you can get yourself up our ramps, (DDA compliant) then you’re probably fit enough to play.Of course, as only you can be a judge of whether you are able to play – the final responsibility rests with you.Any recent injuries should be noted on your waiver and you must satisfy yourself that you are fit to play. This is a mildly aerobic activity.
Wear comfortable closed-toe shoes Underworld Laser can be highly physical and appropriate dress must be worn. We recommend sneakers/joggers with good grip. ALL SHOES MUST BE ENCLOSED. No bare feet, no thongs, no sandals, no high heels. Please come suitably dressed to avoid disappointment as we reserve the right to refuse entry. If in doubt, please contact us for the more information.
We recommend that players wear a shirt with sleeves (not a singlet) as our vests are made of a commercial grade material.
No drugs or alcohol is to be consumed on site or before any of the games. You will be asked to leave the facility immediately should this rule be ignored.
Underworld Laser is committed to excellence in serving all Customers, including persons with disabilities. Underworld Laser respects the dignity and independence of people with disabilities by striving to integrate accessibility, whenever possible, to provide an equal opportunity to our service. Feedback will be acknowledged through e-mail or regular mail within an appropriate time frame in order to provide prompt service. If you require the requested information to be provided in a particular format for reasons related to a disability, please indicate your preferred format at the time of making your request. We will do our best to accommodate the request.

SAFETY INFORMATION

Underworld Laser is a physical activity played in a dimly-lit interactive laser tag arena filled with mazes, ramps, obstacles, lights, loud music and other players.

  • All guests judge themselves fit and properly attired to play.
  • All guests assume full responsibility for their actions at all times.
  • All guests assume full responsibility for any injuries or property damage.

By entering Underworld Laser, all players agree to follow the rules & regulations either displayed within Underworld Laser or instructed by any Underworld Laser team member.

Underworld Laser has been designed with the safety and security of our players specifically in mind.

Underworld Laser Menai is committed to making laser tag as inclusive as possible, ensuring that players of different abilities can join in the fun. The venue has been designed with accessibility in mind, and staff are always ready to assist where needed. Many players with mobility challenges, including those who use wheelchairs, are able to participate in the games, as the arena layout provides enough space to move safely.

The equipment itself is relatively lightweight, and staff are happy to help fit and adjust the vests so they sit comfortably. Since laser tag is a non-contact sport that relies on infrared technology, it can be adapted to suit different needs without compromising the experience. Players are not required to run or move quickly; many choose to play at their own pace, using strategy and positioning rather than speed.

For groups or birthday parties that include children with disabilities, parents can contact the Underworld Laser team in advance to discuss specific requirements. Staff are friendly, understanding, and experienced in supporting players with different needs, ensuring that everyone feels included. Safety is always prioritised, and trained supervisors are present throughout each game to assist if needed.

By offering flexible support and an inclusive environment, Underworld Laser Menai ensures that laser tag is accessible to a wide range of players. This makes it an excellent choice for birthday parties, where kids of all abilities can share in the excitement and teamwork of the game.

At Underworld Laser Menai, the recommended minimum age for laser tag is 6 years old. This is mainly because the laser tag equipment, while lightweight, can feel a little heavy for very young children. The arena is also designed with dark lighting effects, glowing walls, and special effects like fog machines and music, which might be overwhelming for smaller kids. By age six, most children are big enough to wear the gear comfortably and confident enough to navigate the arena with ease.

That said, age is only a guideline. If your child is slightly younger but confident, they may still be able to play. The Underworld Laser team always does their best to accommodate families, and staff are on hand to supervise games, ensuring all players feel comfortable and safe.

Parents often find laser tag to be a great birthday option at this age because it helps kids develop teamwork skills, strategic thinking, and confidence, all while having fun. Importantly, laser tag is completely non-contact and uses harmless infrared technology, so there’s no risk of injury. If you’re unsure whether your child is ready, the team is happy to answer any questions and help you decide.

So, while 6 years is the guideline, Underworld Laser Menai is welcoming and flexible, ensuring kids of all abilities and experience levels can enjoy the fun of a birthday celebration in the arena.

Underworld Laser has a minimum age of 6 years old. (Children 6 years old can play if accompanied by an adult).There is no maximum age to play the game – even grandparents can have a go.
Underworld Laser can be played at your own pace but it is a quick game and your team can dictate the rate of the game.There is no reason to be rushing around the areas (in fact, we don’t allow you to run). As long as you are comfortable with exercising for 15 minutes and you can get yourself up our ramps, (DDA compliant) then you’re probably fit enough to play.Of course, as only you can be a judge of whether you are able to play – the final responsibility rests with you.Any recent injuries should be noted on your waiver and you must satisfy yourself that you are fit to play. This is a mildly aerobic activity.
Wear comfortable closed-toe shoes Underworld Laser can be highly physical and appropriate dress must be worn. We recommend sneakers/joggers with good grip. ALL SHOES MUST BE ENCLOSED. No bare feet, no thongs, no sandals, no high heels. Please come suitably dressed to avoid disappointment as we reserve the right to refuse entry. If in doubt, please contact us for the more information.
We recommend that players wear a shirt with sleeves (not a singlet) as our vests are made of a commercial grade material.
No drugs or alcohol is to be consumed on site or before any of the games. You will be asked to leave the facility immediately should this rule be ignored.
Underworld Laser is committed to excellence in serving all Customers, including persons with disabilities. Underworld Laser respects the dignity and independence of people with disabilities by striving to integrate accessibility, whenever possible, to provide an equal opportunity to our service. Feedback will be acknowledged through e-mail or regular mail within an appropriate time frame in order to provide prompt service. If you require the requested information to be provided in a particular format for reasons related to a disability, please indicate your preferred format at the time of making your request. We will do our best to accommodate the request.