Privacy Policy for Underworld Laser

Introduction

At Underworld Laser, we are committed to protecting the privacy of children who engage with our laser game services. This Privacy Policy explains how we collect, use, and protect personal information provided by children when using our services, including our website, mobile apps, and laser game experiences. We take privacy seriously and adhere to strict guidelines to ensure that personal data is handled responsibly.

By using our services, parents or guardians acknowledge that they understand and agree to this Privacy Policy.

1. Information We Collect

We may collect personal information directly from children or their parents/guardians when they use our laser game services. This information may include:

• Personal Identification Information: Name, age, email address (in some cases, parent or guardian email), contact details.
• Game Data: Information about game activity, scores, and preferences during gameplay.
• Device Information: Information about the device used to access our services, such as IP addresses, device type, operating system, browser type, etc.
• Location Data: If location services are enabled, we may collect location data for purposes such as determining nearby Underworld Laser locations.

2. How We Use Your Information

We use the collected information to:

• Provide and improve the laser game experience.
• Respond to customer service inquiries.
• Process bookings, reservations, or game registrations.
• Send updates, promotional material, or event notifications (with consent, if required).
• Ensure the safety and security of our users during gameplay.
• Comply with legal obligations and resolve disputes.

3. Parental Consent

Under the Children’s Online Privacy Protection Act (COPPA), we are required to obtain verifiable parental consent before collecting personal information from children under 13 years of age. If we learn that we have inadvertently collected personal information from a child under 13 without proper consent, we will take steps to delete that information as soon as possible.

4. How We Protect Your Information

We implement industry-standard security measures to protect personal data from unauthorized access, alteration, disclosure, or destruction. These measures include encryption, firewalls, and secure server storage.

However, no data transmission over the Internet or method of electronic storage can be guaranteed to be 100% secure. While we strive to protect your information, we cannot ensure or warrant its absolute security.

5. Sharing of Information

We do not sell, trade, or rent personal information to third parties. We may share personal information in the following cases:

• With trusted third-party service providers who assist us in operating our services (such as payment processors, website hosting, or customer support).
• In the event of a business transaction (e.g., merger, acquisition) where personal data may be part of the assets transferred.
• If required by law, regulation, or legal process, or in response to a request from law enforcement.

6. Access, Review, and Deletion of Personal Data

Parents or guardians can review, update, or request the deletion of their child’s personal information by contacting us at [Insert Contact Information]. We will respond to such requests promptly and in compliance with applicable privacy laws.

7. Cookies and Tracking Technologies

We may use cookies, web beacons, or similar technologies to enhance the user experience on our website and during gameplay. These technologies help us gather information about how our services are used, such as which pages are visited most often or how users interact with our game systems. You can control the use of cookies through your device settings, but disabling cookies may affect the functionality of some features.

8. Links to Third-Party Websites

Our website or services may contain links to third-party websites, services, or advertisements that are not controlled by Underworld Laser. We are not responsible for the privacy practices or content of these third parties. We encourage parents to review the privacy policies of these external sites.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. Any changes will be posted on this page, and the effective date will be updated accordingly. We encourage parents to periodically review this Privacy Policy to stay informed about how we protect your child’s information.

10. Contact Us

If you have any questions about this Privacy Policy or need assistance with accessing or deleting your child’s personal information, please contact us at:

Underworld Laser
Email: info@underworldlaser.com.au
Phone: 02 9541 0891
Address: Level 1 44-60 Allison Crescent, Menai NSW 2234

Consent

By using Underworld Laser’s services, parents or guardians confirm that they have read and understood this Privacy Policy and consent to the collection and use of their child’s personal information as described.